TERMS AND CONDITIONS/ CANCELLATION POLICY

- We require a deposit once you accept the quotation. We take Venmo, Cash or Zelle. The remaining payment amount is due before the event starts. There are no refunds if the event is canceled.

- Once the deposit is made and the receipt is sent to the customer, downsizing the event requirements will not be allowed, and refunds will not be made.

- An extra fee of 30% will be charged if the date of the event changes, and it is subject to Pick a Place availability.

- We can reschedule in case of rain, but this decision can’t be taken five days before the event. Otherwise, the 30% fee will apply. We strongly suggest that you have a plan B for a venue to avoid this situation.

- Late Arrivals- We will wait until you arrive at your picnic, but the waiting time will be removed from your reserved time.

- Please let us know beforehand if you would like to add extra attendees to your picnic. We will charge for any additional person(s)

- Additional hour: $35

- Our event services include setting up and decorating the venue to your specifications. We take every precaution to ensure the safety of your guests and the venue, and we are not responsible for any damage that may occur during the event. We require that the venue be in reasonable condition before our arrival so we can start working on your decoration. We are not responsible to move things around. 

- If the final setup destination is over 100 feet from our parking spot, there may be an extra charge. This covers the need for extra service personnel or additional materials.

- We will only take down the backdrop, chairs, tables, and any other non-disposable items we bring. If the event includes balloons, the balloons are for the customers to keep. In case you don’t want to keep them, there will be a $60 fee for us to take them away. We are not responsible for cleaning the venue.

- If the event is more than 15 people, all disposable plates and utensils need to be disposed of by the end of the event. Otherwise, a $10 fee per table will apply.

- Pick a Place will not be liable for injuries or illnesses that may occur during the event.

- Any permit-related issues are the customer's responsibility, and Pick a Place is not responsible for any penalties or restrictions at the place of the event.
- If any items are damaged or missing, you will be subject to pay for the cost of the item plus any additional fees.

- Pick a Place will deliver the setup on time and according to the look and feel that was agreed on. If the setup is affected due to weather conditions that Pick a Place can’t control, such as wind, rain, etc., this will not reflect on any of the payment conditions and will not be Pick a Place’s responsibility.

* We offer a variety of event decoration services and event planning. It is essential to understand that when hiring our services, you only hire decorations, not event planning services. When event planning services are hired, we will clearly state all the details on the payment receipt and quote.

* We love working with clients to provide the best event experience possible. However, if at any point you don't feel like we are providing the service you expected, we will work together to determine if it is best to proceed with the event or to return the deposit and find a different vendor. We want to ensure your satisfaction and trust in our services.